Privacy Policy

Meadow Supply ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

• Name, email address, phone number and shipping address provided at checkout.
• Order history and payment confirmation (we do not store full card numbers — payment is processed by Stripe).
• Website usage data such as pages visited and device type, collected via cookies.

How we use your information

• To process and ship your orders and to contact you about them.
• To respond to enquiries and provide customer support.
• To send occasional marketing emails — only where you have opted in. You can unsubscribe at any time.
• To improve our website and product range.

Disclosure

We share personal information only with trusted third parties who help us run the business: Stripe (payment processing), Australia Post and Sendle (shipping), and our email provider. We do not sell your information to anyone.

Storage and security

Information is stored on secure servers within Australia or with reputable providers that comply with the APPs. We use HTTPS across the site and limit staff access to personal data.

Access and correction

You may request access to or correction of your personal information at any time by emailing hello@meadowsupplyco.com. We aim to respond within 30 days.

Complaints

If you have a privacy complaint, please contact us in writing at Suite 2A, 596 North Road, ORMOND VIC 3204 or by email. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Email hello@meadowsupplyco.com · Phone +61 489 269 685 · Post Suite 2A, 596 North Road, ORMOND VIC 3204.